Crest Appraisal Services: Using technology to improve your customer experience

At Crest Appraisal Services, we have a confession to make. We always have the latest nerdy gadgets. From smart phones and tablets to laser measuring and GPS devices, we are always looking to find better, faster methods for appraising. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at (206) 242-2675 for appraisal orders in King County!

In recent years, appraisals are more difficult than they ever have been . We put quality first but we know that speed is when ordering an appraisal and the logical place to save time is in our daily workflow. In our effort to be the best we've found that using the very latest in new technology allows us to bring you more accurate reports, quicker turnaround times, and the very best in customer service.

Experience the difference a tech savvy appraiser can make

Enhancing the ordering experience

Way back when, a great deal of orders were delivered via fax and were confirmed with phone calls once we arrived at the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different different now. These days, when orders are entered on the website, we receive a digital notification. We can even log into this site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.

When you order from Crest Appraisal Services you can expect us to be concerned about your deadlines. The less waiting between communications and the faster we can get things done directly effects your bottom-line. By utilizing our website we can reduce the time it takes to finish your appraisal.

Multiple report delivery methods

The majority of our appraisals are delivered through email as PDF documents. Generally our clients are most comfortable with receiving PDFs attached to their email. It's much faster than when everything was on paper. But,we've even been able to improve report delivery with this website.

Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an email because it was too big? We provide a solution for those problems, too. When we deliver an appraisal through our website, the client receives a link via email to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. Best of all, the file is hosted on our site for 90 days. So if anything happens to the file, you can log back into our site and retrieve it without having to wait on us to send it again.

Innovative technology in the field

One of the most time consuming parts of an appraisal is gathering the data.. We spend quite a bit of time obtaining both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help Crest Appraisal Services.

Instead of using paper forms and pencils and then re-keying all the information at the computer, don't be surprised to see us with a tablet or collecting data using an app for our phone that allows us to sketch a floorplan right on site. Rather than using a clumsy, old tape measure, a large percentage appraisers are employing accurate laser measuring devices, making even hard to reach areas accesible.

We combine all of these different technologies to ensure your final report is complete and accurate, requiring fewer call-backs and revisions. Our goal is to save you time and money.

Simplified digital work files

It would be much easier if appraisers could never have to think about an appraisal again after submitting it to the client. But one purpose of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers are required by law to retain their reports for 5 years, allowing them to recall any appraisal at any time to defend the valuation or to be used in legal proceedings.

To sum it all up, Crest Appraisal Services leverages our experience with to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we can pull up the entire file whenever it's needed and recall precisely what that assignment was about.

These are just a few examples of how we use technology daily. Employing the right software, gadgets, and a high level of customer service allows the appraiser to collect the right data and finish the report quickly and more accurately. All of which helps keep our costs down, and in turn provide you with faster appraisals.